Nos clients témoignentchez Mercedes-Benz Gatineau.
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My wife and I had an excellent experience purchasing our car at Mercedes-Benz Gatineau. From the very beginning, the customer service was outstanding. We want to especially thank Ben, who guided us through the entire process with professionalism, patience, and a very friendly attitude. We also want to thank Matt and Gabriel, who were always helpful and contributed to making the experience smooth and enjoyable.
It's clear that the team at this dealership is passionate about what they do and truly focused on making customers feel confident and well-informed. It's been two months now, and we’re still very happy with our new Mercedes. We have absolutely no regrets and would highly recommend this dealership to anyone looking for a premium experience.
Thank you to the whole team for the excellent service!
I had a fantastic experience purchasing my performance vehicle at Mercedes-Benz Gatineau in March 2025. From the very beginning, my sales representative was courteous, polite, and accommodating. I never felt pressured, and that made all the difference.
Since that purchase, I’ve returned to the dealership several times for parts, warranty work, and routine maintenance and each visit has been just as smooth. The staff consistently treated me with respect and helpfulness, and I genuinely appreciate that I’ve started to see familiar faces each time I come in.
A special shout-out to Nicolas in the service department: he is highly professional, friendly, and always fun to speak with. It is clear he takes pride in his work, and I appreciate that he remembers me by name. The receptionist also deserves recognition: when I realised I’d forgotten an item in a courtesy vehicle, she took it upon herself to find it and ensure it was returned.
Overall, Mercedes-Benz Gatineau delivers on both the premium vehicle experience and the premium customer service. I highly recommend them for anyone looking for a luxury vehicle experience backed by a truly committed service team.
I’ve had an excellent experience at Mercedes-Benz Gatineau over the past couple of months. Since the dealership has joined the Mark Motors Group, the ambiance feels different—more welcoming and professional.
I recently purchased two vehicles there, and I was very impressed with the support and professionalism from Guillaume, Yves, Nancy, Gabriel, and the new sales manager François. They all played an important role in making both purchases smooth and enjoyable.
On the service side, Nicolas went above and beyond to make sure my other vehicle was well taken care of. His attention to detail and customer-first approach made the process easy and stress-free.
Overall, I couldn’t be happier with the level of care, professionalism, and customer service I received. Highly recommend this dealership!
I just recently purchased a car there, the experience was really nice. Benoit, the salesman is very knowledgeable, friendly and helpful. Matthew and Gabrielle are very professional and have excellent communication skills and very friendly costumer service.
I had a great experience purchasing my car at this dealership and I highly recommend Guillaume! Pleasant transaction and he went the extra mile to make it perfect! A+++
